Booking fees

Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).  

Ticket changes

Ticket bought on airfrance.aeTicket bought by phone
Ticket purchased on airfrance.ae No booking feesAED 100
Ticket purchased on a third-party site or travel agency Ticket change requests to be completed through the third-party website or travel agency used to purchase the ticket** -

Refunds

Ticket bought on airfrance.ae
Ticket purchased on airfrance.ae No booking fees
Ticket purchased on a third-party site or travel agency Refund request to be completed through the third-party website or travel agency used to purchase the ticket**

**Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therfore vary by agency.